Awarded

Customer contact centre and interaction management including marketing campaigns

Name: Customer contact centre and interaction management including marketing campaigns
Creator: European Union Intellectual Property Office
Published: 2025-09-30
License: https://ted.europa.eu/en/simap/legal-notice

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Buyer: European Union Intellectual Property Office
Winners: CONTACTNOVA SL, NTT DATA BELGIQUE
Contract value: no value published
Bids received: 6
Published: 30 Sept 2025
Awarded: 15 Sept 2025
Contract start: 15 Sept 2025
Contract end: 14 Sept 2027estimated
Sector: Business and management services
Region: Alicante/Alacant
Source: Original notice on TED (640976-2025)

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Awarded	Buyer	Winner	Contract value	Published
Market Research Study	European Union Intellectual Property Office	BERENT Deutschland GmbH, SIGMADOS S L	—	6 Oct 2026
Staff experience	European Union Intellectual Property Office	ERNST & YOUNG SPOLKA Z OGRANICZONA ODPOWIEDZIALNOSCIA CONSULTING SPOLKA KOMANDYTOWA, INDRA BUSINESS CONSULTING SL	—	6 Oct 2026
Servicios de inventario general	European Union Intellectual Property Office	INTERVALOR CONSULTING GROUP, S.A., Servicio Movil	—	21 Sept 2026
Provision of Training Brokerage Services	European Union Intellectual Property Office	MAINJOBS INTERNACIONAL EDUCATIVA Y TECNOLOGICA SA, NIIT (Ireland) Limited	—	8 Jul 2026
Servicios de jardinería	European Union Intellectual Property Office	STV GESTIÓN SL	—	11 Jun 2026
Servicios de limpieza y desinfección, gestión de residuos y control de plagas	European Union Intellectual Property Office	OPTIMA FACILITY SERVICES, S.L., SERVEO, STV GESTIÓN SL	—	26 May 2026